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Job Details & Responsibilities

A relationship manager is responsible for maintaining and growing relationships with existing clients/customers. Some specific requirements for a relationship manager role may include:

Responsibilities - KRA

Proven experience in a customer-facing role

Qualifications

Preference

Benefit

Work Location

Mumbai, Delhi, Hyderabad, Bangalore, Chennai

Work Culture

Growth and development. Employee empowerment, Work-life balance, Recognition, and rewards

Key performance indicators for a relationship manager may include:

Other Key Points

• Develop and maintain relationships with key stakeholders: RM works closely with customers, partners, suppliers, and internal departments to understand their needs, requirements, and expectations. RM will use this information to build strong, long-lasting relationships that benefit both the company and its stakeholders.


• Facilitate communication and collaboration: RMs act as a bridge between different stakeholders and departments, helping to facilitate communication and collaboration between them. They help to resolve conflicts and ensure that everyone is working together towards a common goal.


• Identify business opportunities: RMs are always on the lookout for new business opportunities and ways to improve existing relationships. They use their knowledge of the market and their stakeholder's needs to identify new opportunities and help the company take advantage of them.


• Drive business growth: RMs use their strong relationships with stakeholders to drive business growth. They work closely with sales and marketing teams to identify new business opportunities and help to close deals.


• Improve processes and procedures: RMs use their knowledge of the company and its stakeholders to identify areas where processes and procedures can be improved. They work with relevant departments to implement changes that increase efficiency and improve customer satisfaction.


• Provide customer support: RMs act as the first point of contact for customers and partners, providing support and assistance as needed. They ensure that customer inquiries are handled promptly and professionally and that customer complaints are resolved quickly.

Job Details & Responsibilities

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate should have strong communication skills. They should be able to think critically when making plans and have a shower ability to execute a particular strategy.

Responsibilities

Qualifications

Preference

Benefit

Work Location

Ahmedabad, Jaipur, Hyderabad, Bangalore, Chennai

Work Culture

Growth and development. Employee empowerment, Work-life balance, Recognition, and rewards

Key performance indicators for a sales manager may include:

Other Key Points:

• Develop sales strategies: The Sales Manager is responsible for developing and implementing sales strategies that align with the company's overall goals. They conduct market research to identify new business opportunities and target markets and develop plans to increase sales and revenue.


• Manage sales team: The Sales Manager supervises a Partners sales team and is responsible for setting sales targets, providing coaching and mentoring, and evaluating team performance. They motivate and lead the sales team to achieve their goals.


• Build relationships with customers: The Sales Manager builds and maintains strong relationships with Partners and customers to ensure their satisfaction and loyalty. They also develop new business opportunities by identifying potential customers and securing new sales.


• Negotiate contracts and close deals: The Sales Manager is responsible for negotiating sales contracts and closing deals with partners. They work with partners to understand their needs and requirements, and ensure that all contracts and agreements are in the best interests of the company.


• Monitor market trends: The Sales Manager keeps up-to-date with market trends and competition, and adapts sales strategies accordingly. They use this information to make informed decisions and drive sales growth.


• Prepare reports and analyze data: The Sales Manager prepares and presents reports on sales performance, customer satisfaction, and market trends. They use this data to make informed decisions and continuously improve sales processes.


• In summary, a sales Manager plays a critical role in achieving revenue goals for a company. They lead a sales team, develop and implement sales strategies, and build strong relationships with customers. Effective Sales Managers have excellent leadership, communication, and negotiation skills, as well as a deep understanding of the market and the company's offerings.